Resolved -
This issue should be resolved with your Zscaler configuration - please refer to the previous update on steps to resolve.
Mar 16, 20:36 EDT
Monitoring -
We've confirmed the issue is limited to Zscaler customers. If you are using Zscaler and are having issues loading Hive, please do the following:
If the above steps do not lead to resolution, please contact us through https://help.hive.com live chat or email help@hive.com
Mar 16, 19:23 EDT
Update -
We've identified the root cause as being "Zscaler" software. If you're experiencing issues loading Hive and use "Zscaler", contact your IT Team or Zscaler admin ASAP to ask them to assist in unblocking the following domain:
Identified -
We have identified the issue and can confirm that this issue is limited to users using zscaler. We are taking steps to resolve the issue.
Mar 16, 18:56 EDT
Investigating -
We are currently investigating this issue.
Mar 16, 18:30 EDT