Production performance degraded

Incident Report for Hive

Resolved

The incident has been resolved.

Posted Mar 16, 2020 - 13:20 EDT

Monitoring

Environment switchover is now complete. We are monitoring application health to ensure stability has been restored.

Posted Mar 16, 2020 - 12:44 EDT

Identified

We have identified the issue and are completing an environment switchover now. We expect the switchover to mitigate the issue entirely and are estimating about 10 minutes until the switchover is complete.

Posted Mar 16, 2020 - 12:39 EDT

Investigating

We are investigating the issue now, but have triggered a configuration change which should bring back normal behavior within 60 minutes. We will continue to update here as investigation continues.

Posted Mar 16, 2020 - 12:03 EDT

This incident affected: Client Applications (Web Application).