Hive API increased error rates

Incident Report for Hive

Resolved

A heavy resource operation which blocked a subset of servers responding within a 60 second threshold resulted in increased API 500 level responses on a subset of 0.5-1.5% of public API request responses. The issue has been identified and a hotfix resulting in isolation of the issue has been deployed. Furthermore, a configuration change which more quickly quarantines unhealthy servers has been deployed to ensure more immediate quarantine of unhealthy servers.

Posted Aug 29, 2023 - 12:00 EDT