The incident has been resolved. Initial loading is working, and performance impact from the switchover has stablized.
Posted Aug 24, 2023 - 19:59 EDT
Update
The deployment has been fully reverted and both web and desktop should now load without issue. If you're experiencing issues, try force refreshing your browser/app (ctrl+R on Windows, cmd+R on Mac).
Posted Aug 24, 2023 - 19:47 EDT
Monitoring
We have rolled back to a redundant instance of our application while the deployment changes are rolling back. The application should now load, but there may be partial impact in performance.
Posted Aug 24, 2023 - 19:20 EDT
Identified
We've identified the issue and are in the process of rolling back changes which caused it.
Posted Aug 24, 2023 - 19:12 EDT
Investigating
We are currently investigating an issue where the Hive web and desktop app fails to load on a page refresh.
Posted Aug 24, 2023 - 19:05 EDT
This incident affected: Client Applications (Web Application, Desktop Application).