Web and Desktop app loading issues
Incident Report for Hive
The incident has been resolved. Initial loading is working, and performance impact from the switchover has stablized.
Posted Aug 24, 2023 - 19:59 EDT
The deployment has been fully reverted and both web and desktop should now load without issue. If you're experiencing issues, try force refreshing your browser/app (ctrl+R on Windows, cmd+R on Mac).
Posted Aug 24, 2023 - 19:47 EDT
We have rolled back to a redundant instance of our application while the deployment changes are rolling back. The application should now load, but there may be partial impact in performance.
Posted Aug 24, 2023 - 19:20 EDT
We've identified the issue and are in the process of rolling back changes which caused it.
Posted Aug 24, 2023 - 19:12 EDT
We are currently investigating an issue where the Hive web and desktop app fails to load on a page refresh.
Posted Aug 24, 2023 - 19:05 EDT
This incident affected: Client Applications (Web Application, Desktop Application).