Degraded database performance impacting load speed

Incident Report for Hive

Resolved

This incident has been resolved.

Posted Aug 01, 2024 - 10:53 EDT

Monitoring

We are seeing improved (but still degraded) performance. Backed up database operations are clearing up and we are monitoring + working to further get back to full performance.

Posted Aug 01, 2024 - 10:12 EDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 01, 2024 - 09:50 EDT

Update

A fix is being deployed now. We expect performance to return to normal for most application areas shortly. We will update and monitor once deployed.

Posted Aug 01, 2024 - 09:15 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 01, 2024 - 08:46 EDT

This incident affected: Client Applications (Web Application, Mobile Application).