Production Services Issues Identified

Incident Report for Hive

Resolved

This incident has been resolved.

Posted Mar 18, 2021 - 22:42 EDT

Monitoring

We have resolved the issue and are monitoring for any residual effects.

Posted Mar 18, 2021 - 21:49 EDT

Update

We are continuing to investigate this issue.

Posted Mar 18, 2021 - 21:48 EDT

Update

We have implemented remediating efforts and restored services. We are continuing triage efforts and additional preventative measures.

Posted Mar 18, 2021 - 21:16 EDT

Investigating

Issue with Production services impacting some users.

Posted Mar 18, 2021 - 20:48 EDT

This incident affected: Client Applications (Web Application, Desktop Application, Mobile Application) and Feature Services (Document Proofing, Messaging and Notifications).